Conflict Resolution Styles

Service Description

The "competing" and "collaborating" conflict resolution styles offer different approaches to handling disagreements. Competing involves a more assertive, win-lose approach where one party seeks to achieve their goals, often without regard for the other party’s concerns. This can be effective when a quick decision is essential or when a strong stance is necessary, but it can lead to resentment if overused. In contrast, collaborating is a cooperative, win-win approach where both parties work together to find a mutually beneficial solution. This style requires time, open communication, and a willingness to consider alternative perspectives, making it ideal for resolving complex issues where relationships matter. Sometimes, an avoiding style—where one sidesteps the issue—can actually be beneficial. This approach can give both parties a chance to cool off, prevent unnecessary confrontation, and allow for reflection. It’s useful when the issue is trivial or emotions are too high for productive discussion.